Return & Refunds

At Winston Supplies, we aim to provide quality products that enhance your workspace. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

• Returns must be requested within 3 days of receiving the product.
• The item must be unused, in its original packaging, and in resellable condition.
• Certain items, such as personal-use products, may not be eligible for return due to hygiene reasons.

2. Return Process

• To initiate a return, contact our support team with your order details.
• Once the return is approved, our team will guide you on the next steps.
• The product must be handed over to the delivery agent in the same condition as received.

3. Refund Policy

• As we offer cash on delivery (COD) only, refunds will be processed in the form of store credit or exchange.
• If a return is approved, the customer may choose a replacement product or a refund via an agreed method.
• Refunds will be issued after the returned item has been inspected and approved.

For further assistance, please contact our customer support team at [email protected].